Privacy Notice

Last updated: June 17, 2026

1. Who we are

Collosal Trader Development ("Collosal", "we", "us") operates this website and the Collosal platform. We act as the data controller for personal data we process about our users.

2. Data we collect

• Account data: name, email address, login credentials, display name.
• Profile and usage data: trading plans, journal entries, simulated trades, behavioral metrics, settings.
• Support data: messages you send us and the contents of related correspondence.
• Technical data: IP address, device identifiers, browser type, log and telemetry data.
• Cookies: essential cookies required for authentication and session management.

3. How we use your data

• To create and manage your account (legal basis: contract).
• To provide, maintain and improve the platform (legal basis: contract and legitimate interests).
• To send transactional and service emails (legal basis: contract).
• To prevent fraud and secure the service (legal basis: legitimate interests and legal obligation).
• To respond to support requests (legal basis: contract and legitimate interests).
• To comply with our legal and tax obligations (legal basis: legal obligation).

4. Sharing your data

We share personal data only with:

• Service providers / sub-processors who help us run the platform — hosting, database, email delivery, analytics and customer support tooling.
• Paddle.com Market Ltd ("Paddle"), our Merchant of Record. Paddle handles the sale, subscription management, payment processing, tax compliance, invoicing, and refunds. Paddle processes payment data as an independent controller; see Paddle's Buyer Terms and Privacy at paddle.com/legal.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law or to protect our rights.

We never sell your personal data.

5. International transfers

Your data may be processed outside the UK / EEA by our sub-processors. Where this occurs we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

6. Retention

We keep personal data only as long as needed for the purposes set out above. Account data is retained while your account is active and deleted or anonymised within a reasonable period after closure, unless we are required to retain it for legal, tax or accounting purposes.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent at any time. UK/EEA users also have the right to lodge a complaint with their local data protection authority. We aim to respond within one month.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls and audit logging — to protect personal data against unauthorised access, alteration, disclosure or destruction.

9. Cookies

We use essential cookies required to keep you signed in and to operate the platform. We do not use advertising cookies. You can clear cookies through your browser settings, but doing so may prevent you from using the service.

10. Contact us

For privacy questions or to exercise your rights, contact us at hi@collosal.app.