Refund Policy
Last updated: June 17, 2026
14-day money-back guarantee
Collosal Trader Development offers a 14-day money-back guarantee on new subscriptions. If you are not satisfied with the Service, you may request a full refund within 14 days of your initial order date.
How to request a refund
All payments are processed by our Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or use the link on the original Paddle receipt you received by email.
- Alternatively, contact us at hi@collosal.app with your order details and we will help arrange the refund through Paddle.
Renewals and cancellations
Subscriptions renew automatically until cancelled. You can cancel at any time from your account or via Paddle; cancellation stops future renewals. Refunds for renewal charges outside the 14-day window are considered on a case-by-case basis at our discretion, in line with Paddle's Refund Policy.
Statutory rights
This policy does not affect any statutory rights you may have under your local consumer-protection laws.
Contact
Questions about a refund? Email hi@collosal.app.